Want a higher level of support? With the Telestream WC-PRM-MS01 Wirecast Premium Support Renewel access you'll get everything included in Wirecast Insider Access along with a fast pass to speak with a member of our customer support team.
Telestream Wirecast Support provides you with:
Unlimited phone support
Support hours are Monday - Friday, 9am to 5pm PT
Four business hour support response time
Priority over all other open support cases
You will be eligible for Remote Access Services (RAS) - a fast and secure method of allowing a support technician to access your computer, identify the issue and resolve it quickly