Clear-Com AGENT-IC-LQ Agent IC LQ Series Partyline Intercom Software License for 1 User for 1 Year


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AGENT-IC-LQ - Overview

The ClearCom Agent-IC-LQ is a mobile app that implements a fully featured mobile intercom client on iOS or Android devices. The app securely connects to any network accessible to LQ Series devices, allowing access to 24 intercom channels. Each LQ device serves as a versatile base station and supports multi-channel connection to wired analog partyline (Encore®), digital partyline (HelixNet®), 4-wire or matrix (Eclipse HX) systems. The app also provides local cross-point level control and notification functions.

Installation and Accessibility
Users of iPhones, iPads or devices running iOS 8.0 or higher can easily install the Agent-IC app from Apple's App or iTunes stores. Users of select devices running Android 5.0 or higher can easily install the Agent-IC app from the Google Playstore. Once installed, up to eight mobile devices running the app can simultaneously connect to a single LQ Series device. Multiple LQ devices (max of six) can be networked locally or remotely to support 48 Agent-IC clients in a single system. Typically, a meshed WiFI network is used for local communications with 3G, 4G, LTE networks used for remote clients. Agent-IC clients carry out an authenticated login for secure and private interface with the LQ device.

The browser-based Core Configuration Management (CCM) ™ tool allows the creation of multiple user accounts and associated roles. All potential Agent-IC users have an account set up for them within the CCM. The user accounts contain a set of Agent-IC client login credentials and an assigned user role. Each role, in turn, specifies access to a set of intercom channels. Up to 24 intercom channels can be assigned to each role.

Agent-IC is easily installed and connected to a selected host LQ Series device. Pre-configured buttons allocated to the user's role grant access to the required channels. Each channel is assigned with talk, listen, call signal or networked control event buttons. Individual level controls allow users to adjust their own audio mix of the monitored channels.

  • Features:

    • Mobile App for Remote Intercom Access
    • Turns smartphone or tablet devices and select wearables into fully-featured mobile user panels
    • Connects over Wi-Fi, 3G, 4G and LTE networks
    • Up to 48 clients with a network of local and remote LQ devices
    • Pre-configured user accounts with floating license allocation
    • Unique channel configuration for each Agent-IC client
    • Free app download via Apple iTunes or App Store for iOS devices or via Google Playstore for Android devices
    • Version 8.0 or higher for iOS; Version 5.0 or higher, including select wearables for Android
  • Specifications:

    • Platforms Supported
    • iOS:
    • Designed to operate on all smartphone and tablet devices
      iOS Version: 8.0 or higher
      LQ Series Version: 4.0 or higher

      Designed to operate on the latest smartphone and tablet devices.
      Download the free app from Google Playstore to test specific make and model.
      Android Version: 5.0 or higher
      LQ Series Version: 4.0 or higher

      Keys Per Page
    • Auto-adjusts to specific device screen size and resolution.
    • Range: 4+ Reply Keys (smaller smartphones) to 24+ Reply Keys (iPad Pro)
    • Channels/Keys: Up to 24 Keys + 1 Reply Key
    • Max Roles per LQ Device: 100
    • Max User Accounts per LQ Device: 50
    • Max Agent-IC Clients per LQ Device: 8
    • Max Agent-IC Clients per LQ Linked Set : 48

      Audio (LQ Mode)
    • Audio Codec: Opus
    • Silence Suppression: Optional
    • Data Bandwidth without Silence Suppression: <110kb/s
    • Local Mix Level Control: Yes
    • Mic Mute and LS Cut: Yes
    • Communication Modes: LQ Partyline/Conference

      Audio (LQ/HelixNet Mode)
    • Audio Codec: Wavepak
    • Silence Suppression: Optional
    • Nominal Data Bandwidth: 300kb/s (increases with each source)
    • Local Mix Level Control: Yes
    • Mic Mute and LS Cut: Yes
    • Communication Modes: LQ Partyline/Conference

    • Type: Wi-Fi, 3G, 4G, LTE (as available on device)
    • IP Bandwidth: Variable
    • Silence Suppression: Optional
    • Ports Required: 1
    • Port Number: Default 6001 (configurable)
    • DNS Support: Yes
    • Minimum Latency: Varies depending on device make and model

    • Bluetooth Headset Support: Yes
    • Speakerphone Mode: Yes
    • Background Operation: Yes
    • Presence Indication: Yes, for other Agent-IC clients
    • Call Signaling: Yes
    • Reply Key Support
    • International Character Set
    • Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana

      Hardware Requirements
    • LQ Series Devices (all models)
    • iOS Device (iPad, iPhone, iPod, iWatch)
    • Android Device (tablets, smartphones, smartwatch)
    • Agent-IC client licenses for LQ Series available from Clear-Com

      Software Requirements
    • LQ Series v4.0 or higher
    • iOS 8.0 or higher
    • Android 5.0 or higher

AGENT-IC-LQ - Required Accessories

    California Residents:
    Cancer and Reproductive Harm -