Item# VCI-3YRMSC
Videon 3YRMSC is a 3 year maintenance and support contract for the EdgeCaster live streaming encoder.
PREMIUM MAINTENANCE AND SUPPORT:(Support Term as purchased:3 years)
1) Limited Warranty shall be extended during the Premium Maintenance and Support period and any subsequent extensions.
2) Phone (during Videon's normal business hours), email and Support Requests via the Help Desk with a 1 business day response time.
3) Software Error Corrections and New Version.
4)...
